Answer all messages with politeness even those that really rattle you, trsut me on this one. At the end of the day you dont know them and they dont know you, they could of been ripped off in the past and presume every ebayer is out to do them over. Always offer to help resolve situations, if your brave pull thier details and ring them its much better than misinterpreted emails and haisty words, you will end up with a neg and out of pocket if you dont try your best to resolve any disputes, always show willing. You will always get some you just cant please and after you have tried your best just be polite and stick to facts, explain to them how you have tried to help them
Receiving Negative Feedback on Ebay
It's a daily ritual to check your feedback on Ebay, to most serious ebay sellers it is an obsession. You click and your eyes search for those red numbers, relief when there is non there. Sounds familiar?
If not then your lucky, taking ebay too seriously can damage your health, no joking.
Update to Ebay's Feedback system 2008
If not then your lucky, taking ebay too seriously can damage your health, no joking.
Update to Ebay's Feedback system 2008
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