Ebays Feedback Advice

From Ebays Help Pages

To maintain the integrity of the Feedback system, Feedback left for a
member generally becomes a permanent part of that member's record. Comments
cannot be edited or retracted, and eBay will not censor these opinions or
investigate the comments for accuracy.
However, there may be times when
you're unhappy with Feedback you have received or regret Feedback that you have
left for another member. If you find yourself in a disagreement with one of your
trading partners over Feedback that they've been left, you have a few options to
resolve the situation:
1. Reply to Feedback received: Share your side of the
story by responding to a comment that has been left for you. Your response will
be shown directly below the comment left by the other eBay member. Reply
to Feedback you have received.
2.
Follow up to Feedback you have left: To add information or clarify and earlier
comment, you can leave one follow-up comment to a Feedback comment that you have
already left. This will appear below your original comment. Follow up
to Feedback you have left.
3.
Mutual Feedback Withdrawal: If you and your trading partner resolve a problem
after you've left Feedback, you can mutually agree to withdraw the Feedback
rating. The Feedback comment will still appear in your Feedback Profile, but it
will no longer count in your Feedback Acore. Both members must agree, and
Feedback left by both parties will be withdrawn at the same time. Start mutual feedback
withdrawal for a transaction.
4. Feedback removal: eBay will remove
individual Feedback comments only in very exceptional circumstances, when they
breach specific policies. Some situations where eBay will remove Feedback
include: Feedback left by a member who is indefinitely suspended within 90 days
of registration, Feedback containing vulgar language or personal contact
information, and instances when eBay receives a valid court order to remove
Feedback. See a list of situations where eBay will consider removing
Feedback, and how you can request
removal.
6. Feeback rating withdrawal: Feedback ratings are automatically
withdrawn when a member fails to respond to an Unpaid Item notification and the
member filing the claim issues an Unpaid Item strike. Although the Feedback
rating is withdrawn, the comment will remain, along with an eBay administrative
note explaining that the member did not participate in the resolution
process.
While leaving Feedback is voluntary, eBay encourages all members to
leave Feedback after each transaction is complete.